If you’re a Dream-maker, that is the place for you. Collectively, we’ll create the true material of Gucci. A group of individuals united by the identical ardour: breaking new floor within the trend world and past.
Function Mission
As a Gucci Workforce Coordinator, you may be chargeable for offering total retailer assist to the back and front of home groups with varied gross sales assist, POS, stock duties, inventory processing and administrative capabilities.
You’ll function a “Gucci Ambassador” by selling the Gucci Values and Amplifiers. Ardour for the model is conveyed via making a branded, luxurious shopper expertise.
This individual should possess a constructive perspective, wonderful communication abilities and a ardour for the model.
Key Accountabilities
Gross sales Assist
- Function a Gucci Ambassador by displaying a welcoming and pleasant perspective to all purchasers coming into the shop, directing them to an accessible Shopper Advisor or Lead Shopper Advisor;
- Assist the staff within the promoting course of, making certain the very best degree of shopper expertise;
- Help Shopper Advisors in getting ready for VIG shopper appointments, put together consignments, and shut transactions;
- Present dressing room assist to Shopper Advisor and Shopper;
- Reply, direct and switch calls with distinctive degree of professionalism;
- Perceive shopper wants to help in escorting them to the right division;
- Work together with purchasers to make sure an elevated procuring expertise.
POS
- Assist with the packing and fee course of;
- Facilitate retailer switch requests, cost sends, and product inquiries;
- Precisely seize shopper information required to shut transactions per firm expectations and following up on any lacking and related info.
Stock
- Help the gross sales employees in pulling totally different shapes and sizes from inventory;
- Assist with retailer cycle counts, scheduled inventories, and reconciliation with path from the Retailer Director/Workforce Supervisor – Operations.
Normal
- Escalate all return and trade paperwork to administration on obligation for receipt signatures to be captured with every day closing flash paperwork;
- Educated of all Gucci merchandise and firm insurance policies, particularly on credit score, gross sales, and customer support.
Key Necessities
- At the very least 2 years of expertise in luxurious retail, hospitality, or buyer service-related business;
- Expertise working a POS system, a plus;
- Wonderful interpersonal and communication abilities;
- Sturdy understanding of customer support wants and priorities;
- Potential to multitask, with a robust consideration to element;
- Acquainted in Microsoft Phrase and Outlook;
- Flexibility to work a retail schedule, which is able to embody evenings, weekends, and holidays.
Key Pillars for Methods of Working
- Execute the mission of the function with a Radically Shopper-Centric thoughts set;
- Method actions and relationships with a technique that promotes Flat, Linked and Quick methods of collaborative working;
- Be Relentlessly Inventive and strategy challenges with an progressive mindset;
- Reveal that Everyone seems to be an Proprietor via ideas, actions, and behaviors.
Key Behaviors to Amplify What We Do
Discover
Thoughtful Thinker
- Sees the large image and understands how personal actions and selections influence others and the group as an entire
Options Developer
- Actively scans the atmosphere for brand new approaches, mixing totally different concepts to come back with inventive but efficient options
Ship
Accountable Achiever
- Actively will get issues accomplished, elevating the bar for efficiency, and taking accountability for personal actions
Agile Advocate
- Pushed by the sense of urgency, promotes change and takes sensible dangers in pursuit of targets
Join
Connection Builder
- Builds trust-based relationships throughout boundaries and encourages collaboration
- Adapts personal fashion to speak impactfully
Folks Enabler
- Empowers others by offering autonomy and inspiring self-expression, valuing, and amplifying every individual’s uniqueness
Construct
Steady Learner
- Is self-aware, curious to study and seeks suggestions from others to repeatedly develop, all the time placing enchancment over consolation
Expertise Builder
- Offers constructive and on-going suggestions, coaches and helps others to realize their full potential
Work Authorization
- Certified candidates will need to have the right work authorization to work in the USA
Accessibility
Our Gucci group is dedicated to offering a tradition of inclusivity and accessibility in all features of the worker life cycle – beginning with the candidate expertise. If you’re all for turning into a Gucci Dream-maker and making use of for employment and require an inexpensive lodging to help with any a part of the appliance and/or interview course of, please contact us by e-mail at accessibility.americas@gucci.com.
When contacting us, please present your contact info, the function you’ve got utilized to, and the character of your accessibility subject. Please solely ship inquiries regarding requests for affordable lodging.
Wage Vary – New York
For people assigned and/or employed to work in New York, GUCCI features a affordable estimate of the wage or hourly price vary for this function. This considers the wide selection of things which can be thought of in making compensation selections; together with however not restricted to enterprise or organizational wants, talent units, expertise and coaching, licensure, and certifications. As well as, the place a candidate falls inside the disclosed vary estimate could also be depending on the relevant geographic differential related to the situation wherein the place could also be stuffed.
An inexpensive estimate of the present base wage vary is $18.00 USD to $20.00 USD.
EOE M/D/F/V
