In case you are a Dream-maker, that is the place for you. Collectively, we’ll create the true cloth of Gucci. A neighborhood of individuals united by the identical ardour: breaking new floor within the style world and past.
Function Mission
As a Gucci Group Coordinator, you may be chargeable for offering total retailer help to the back and front of home groups with numerous gross sales help, POS, stock duties, inventory processing and administrative features.
You’ll function a “Gucci Ambassador” by selling the Gucci Values and Amplifiers. Ardour for the model is conveyed by means of making a branded, luxurious consumer expertise.
This individual should possess a optimistic perspective, wonderful communication expertise and a ardour for the model.
Key Accountabilities
Gross sales Help
- Function a Gucci Ambassador by displaying a welcoming and pleasant perspective to all shoppers coming into the shop, directing them to an obtainable Consumer Advisor or Lead Consumer Advisor;
- Help the workforce within the promoting course of, making certain the best degree of consumer expertise;
- Help Consumer Advisors in making ready for VIG consumer appointments, put together consignments, and shut transactions;
- Present dressing room help to Consumer Advisor and Consumer;
- Reply, direct and switch calls with distinctive degree of professionalism;
- Perceive consumer wants to help in escorting them to the right division;
- Work together with shoppers to make sure an elevated procuring expertise.
POS
- Help with the packing and fee course of;
- Facilitate retailer switch requests, cost sends, and product inquiries;
- Precisely seize consumer information required to shut transactions per firm expectations and following up on any lacking and related info.
Stock
- Help the gross sales workers in pulling completely different shapes and sizes from inventory;
- Help with retailer cycle counts, scheduled inventories, and reconciliation with route from the Retailer Director/Group Supervisor – Operations.
Normal
- Escalate all return and change paperwork to administration on obligation for receipt signatures to be captured with day by day closing flash paperwork;
- Educated of all Gucci merchandise and firm insurance policies, particularly on credit score, gross sales, and customer support.
Key Necessities
- Bachelor’s Diploma most well-liked;
- Not less than 2 years of expertise in luxurious retail, hospitality, or buyer service-related trade;
- Expertise working a POS system, a plus;
- Glorious interpersonal and communication expertise;
- Robust understanding of customer support wants and priorities;
- Capacity to multitask, with a robust consideration to element;
- Acquainted in Microsoft Phrase and Outlook;
- Flexibility to work a retail schedule, which is able to embody evenings, weekends, and holidays.
Key Pillars for Methods of Working
- Execute the mission of the function with a Radically Consumer-Centric thoughts set;
- Strategy actions and relationships with a strategy that promotes Flat, Related and Quick methods of collaborative working;
- Be Relentlessly Inventive and method challenges with an progressive mindset;
- Exhibit that Everyone seems to be an Proprietor by means of ideas, actions, and behaviors.
Key Behaviors to Amplify What We Do
Discover
Thoughtful Thinker
- Sees the large image and understands how personal actions and choices affect others and the group as an entire
Options Developer
- Actively scans the setting for brand new approaches, mixing completely different concepts to come back with inventive but efficient options
Ship
Accountable Achiever
- Actively will get issues finished, elevating the bar for efficiency, and taking accountability for personal actions
Agile Advocate
- Pushed by the sense of urgency, promotes change and takes good dangers in pursuit of targets
Join
Connection Builder
- Builds trust-based relationships throughout boundaries and encourages collaboration
- Adapts personal model to speak impactfully
Folks Enabler
- Empowers others by offering autonomy and inspiring self-expression, valuing, and amplifying every individual’s uniqueness
Construct
Steady Learner
- Is self-aware, curious to study and seeks suggestions from others to repeatedly develop, at all times placing enchancment over consolation
Expertise Builder
- Supplies constructive and on-going suggestions, coaches and helps others to realize their full potential
Work Authorization
- Certified candidates will need to have the right work authorization to work in the US
Accessibility
Our Gucci neighborhood is dedicated to offering a tradition of inclusivity and accessibility in all points of the worker life cycle – beginning with the candidate expertise. In case you are enthusiastic about turning into a Gucci Dream-maker and making use of for employment and require an inexpensive lodging to help with any a part of the appliance and/or interview course of, please contact us by electronic mail at accessibility.americas@gucci.com.
When contacting us, please present your contact info, the function you’ve got utilized to, and the character of your accessibility situation. Please solely ship inquiries regarding requests for cheap lodging.
Wage Vary – California
For people assigned and/or employed to work in California, GUCCI features a cheap estimate of the wage or hourly price vary for this function. This considers the big selection of things which might be thought-about in making compensation choices; together with however not restricted to enterprise or organizational wants, ability units, expertise and coaching, licensure, and certifications. As well as, the place a candidate falls throughout the disclosed vary estimate could also be depending on the relevant geographic differential related to the placement during which the place could also be stuffed.
An affordable estimate of the present base wage vary is $21.60 USD to $24.00 USD.
Eligible staff may take part in an worker advantages program in addition to an incentive program, topic to the foundations governing this system, whereby an award, if any, depends upon numerous elements, together with, with out limitation, particular person and organizational efficiency.
Advantages embody:
- Medical
- Dental
- Imaginative and prescient
- Paid Time Off (PTO)
- 401K
EOE M/D/F/V
